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ISSN 2224-9516 (Print)
ISSN 2224-9524 (Online)
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Content (2015, Issue 42)
Romanukha Zoia Organization of work of virtual reference services in the libraries of higher educational establishments of western region of UkraineAbstract: In the article the changes in organization of work of virtual certificate services (VRS) of libraries of higher educational establishments of western region of Ukraine in 2013–2014 are analysed. A research object is web sites of libraries of institutes of western region of Ukraine according to the list of libraries of the Lvov methodical association, presented by the Scientific library of the Lvov national university of the name of Ivan Franco. A research method is an analysis of maintenance of web sites, comparison and generalization of information finded out. Research was carried out on such parameters: the name of service, rules of the use, possibilities of access to VRS, types of the given answers, information generators, used for an answer, registration of answer, presence of archive of the executed answers. It is set that on the state on September, 10, 2014 VRS operated in twelve libraries of institutes of western region of Ukraine. Libraries, capturing virtual bibliographic reference service, extended the reader audience and now can give necessary information to the remote users, to help to be oriented in informative foods by means of professional bibliographers-consultants. Perspective for development of VRS of libraries of institutes of western region of Ukraine are their corporate associations and co-ordination of activity on organization of VRS. Keywords: bibliographic reference service, library of higher educational establishment, Lvov methodical association of libraries of higher educational establishments, virtual reference service. Author(s) citation:
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